Terms & refunds

Last updated 14 November 2026 · Tashreef is operated by Thrive Digital Labs, India.

Using Tashreef

• You must be 18 or older to create an event.
• Invite only people you know. Don't use Tashreef for advertising, bulk promotional messages or anything unlawful.
• You own the words and photos you upload. You give us permission to display them to the guests you invite.
• If guests report messages sent on your behalf as spam, we may pause sending for that event.

Plans and payment

• Plans are one-time payments for a single event. Prices are in Indian rupees and include 18% GST.
• Upgrading charges only the difference between your current plan and the new one.
• A GST invoice is available in your account after every payment.

Refunds

• Full refund within 7 days of payment if the invitation has not been sent to any guest.
• WhatsApp messages already sent on your behalf, and video invitations already rendered, are not refundable.
• If a payment fails but money is deducted, it is returned to your account automatically by your bank or UPI app, usually within 5–7 working days.
• Refunds go back to the original payment method within 5–7 working days of approval.

To ask for a refund, write to thrivedigilabs@gmail.com from your registered number or email.

Liability

We work hard to keep invitations available and messages delivered, but we can't guarantee that every message reaches every guest. Our total liability for any event is limited to the amount you paid for it.